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White Paper: Designing and Delivering a Records Management Training Program

apr2009

Do you need to train staff on using records management policies, practices and products?

Even the best records management tools and practices are useful only if they can be applied effectively by staff across an organization. So how do you get there?

This guide lays out a number of strategies for designing, developing and delivering a records management training program that helps reduce operating costs, supports compliance with records management requirements and increases efficient access to information.

We’ll cover:

  • Obtaining senior management endorsement
  • Engaging training & development professionals
  • Knowing your audience
  • Identifying training objectives
  • Understanding the value proposition
  • Delivery methods
  • Evaluating outcomes

Remember, by bridging possible gaps between day-to-day performance and organization-wide goals, effective records management training initiatives go well beyond educating staff in RM basics, making training a critical tool in effective change management, increasing program profile and cost savings!

Fill out the form on the right to download this invaluable resource!